Prime Assist Program
IT organizations within the small- and medium-sized business market are typically over extended – being comprised of a limited number of resources (1 or 2) with major skills gaps (usually restricted to Windows server and desktop). The Prime Assist program is designed to complement the activities and resources of the small IT organization by providing admin access to the Primewatch® availability and performance monitoring solution combined with supplemental support from our team of experienced, highly specialized engineers and technologists.
Prime Assist Programs includes:
Supplemental technical support